Russett Rehabilitation and Wellness FAQs

We do not have any current COVID restrictions. We do not require masking, if you would prefer your practitioner wear a mask you can request upon your arrival.

You don’t need a referral to make an appointment at Russett Rehabilitation. Many local physicians do refer patients to us for rehabilitation services after injury, surgery or as part of ongoing pain management for chronic long-term conditions. You may need a referral for coverage through your extended health benefits plan. Please contact your benefit plan for requirements.

Click for our Russett Rehabilitation forms page where you can download the form you need, fill it in, and bring it with you to your appointment or submit/email it in advance.

Both therapies are available for muscle tension relief – for more details see our Dry Needling page.

See our pricing page for our 2021 fees per initial consultation and ongoing sessions. Contact us if you wish to enquire about payment options.

Yes we do – and lots more! Our sports therapies page gives full details of what we offer to amateur sportspeople and elite athletes alike, including treatment and rehabilitation from sports injuries, bracing and taping, and sports physiotherapy.

Yes, but only if you meet the eligibility criteria. Please see our OHIP page.

Yes as long as you meet their eligibility criteria.

Yes, we can direct bill for most plans. You will be required to pay for your session at each visit and you will be reimbursed via direct deposit or cheque, depending however you have set that up with your benefit company.

Please be aware that every extended health plan is different. We ask that you confirm with your benefit company (Sunlife, Manulife, Blue Cross, etc) as to:

  • What services are covered
  • How much they will cover
  • Whether a physician referral is required

Please be aware that there are a few extended health companies where direct billing is unavailable. You can contact the clinic to confirm if you have a plan that can be direct billed.

If treating the upper extremity please wear a tank top and for the lower extremity please wear shorts so the affected area may be assessed and treated appropriately.

Cancellations received without 24 hours notice will be charged 50% of the service fee. Failure to provide any notice the full service fee will be charged.